Mare Combinato, S.L. (hereinafter Marcombi) is a road freight forwarding company specialized in offering haulage services to and from seaports and railway stations all over SPAIN. It also offers integral and personalized transport solutions in European territory, being specialized in traffic between SPAIN and ITALY.
In order to promote initiatives that contribute to the improvement of the quality of our services, guaranteeing the satisfaction of our clients, at Marcombi we manifest QUALITY through the practice of the following principles:
- Marcombi is its team and the experience we have acquired throughout our career.
- We are always looking for the way to work with enough flexibility, adaptation and proximity to satisfy our customers.
- We are continuously searching for the best technologies available in the market, as well as establishing a continuous maintenance plan of resources and means to guarantee the highest quality service.
- We grow with our customers. Our illusion is at all times linked to our greatest asset, the experience that our customers give us.
- Comply with the requirements, both those set by customers and all those that apply to us.
- Establish quality indicators that allow us to measure compliance with the requirements and objectives set in our processes.
- Assume responsibly the functions required to provide a quality service.
- Evaluate the performance of our critical suppliers, under the established criteria.
Marcombi, assumes as goals:
- The QUALITY of the services we provide to meet the requirements of our customers.
- To achieve and maintain a high level of service that results in an increase of our prestige.
- Always working towards continuous improvement of its quality management system.
It should be noted that the participation of all our employees, the effort and daily work of any component of our company, is necessary and essential to obtain customer satisfaction, and to improve day by day.
To establish its objectives and determine its strategic direction Marcombi analyzes and determines its context and stakeholders, in the pursuit of continuous improvement.
Marcombi’s Management wants to express to its employees, customers, suppliers and collaborators, through this document, its conviction that quality is a key factor in the survival and improvement of the Company and must be assumed, with responsibility, by all its components.
Management
